Heathrow Express Tickets

• The fastest service between Heathrow Terminals 2 and 3 and London Paddington: the Heathrow Express is a premium high-speed train service that takes just 15 minutes between Heathrow Terminals 2 and 3 and London Paddington
• Travel in comfort and style: seat power sockets, free Wi-Fi, toilets, free on-board media platform which includes e-newspapers, magazines and games, and large storage areas for suitcases
• Customers also holding Business First tickets can use the Security Fast Track on their departure from Heathrow
• Large luggage storage areas: store your belongings easily and safely in the dedicated spacious luggage racks

Heathrow to London Paddington

Departure points:

• Heathrow Central Station is located between Terminals 2 and 3. The terminals are signposted from the station and can be reached on foot in a few minutes
• Heathrow Terminal 4 and Heathrow Terminal 5 stations are inside the terminals themselves. Lifts and escalators provide step-free access to check-in or arrivals, which are signposted
• If you are arriving at Terminal 4, take the free inter-terminal train to Heathrow Central (takes just 4 minutes) and change for the Heathrow Express
• Services run every 15 minutes and travelling to London takes approximately 15 minutes from Terminals 2 and 3, and six additional minutes from Terminal 5

London Paddington to Heathrow

Trains usually depart from Platforms 6 and 7 at London Paddington:

• If you are travelling to Terminal 2 or Terminal 3, board any train and get off at Heathrow Central. Journey time is 15 minutes
• For Terminal 5, get on the London-Heathrow train at Paddington and stay on board at Heathrow Central – all trains continue to Terminal 5, arriving six minutes later
• For Terminal 4, change at Heathrow Central and catch the free transfer service. These connecting trains depart every 15 minutes and travel time is about five minutes

Children information

• Children aged 15 years and under can travel free of charge:
  • when accompanied by a paying adult aged at least 18
  • unaccompanied children can travel if they have proof of air travel such as a valid flight booking or boarding pass
  • when unaccompanied, children will have to show a photo ID and request a ticket to Heathrow Express member of staff before travelling at the terminal, station or on-board
• Heathrow Express will not take responsibility for children travelling alone, parents do so at their own risk

Accessibility information

• All the stations served by Heathrow Express have step-free access and there is level access between the platform and our trains
• If you are travelling with a wheelchair or mobility scooter, our trained onboard and station staff are available to help you onto and off the train with a portable ramp
• You can request assistance from the Passenger Assistance service once you have booked your tickets
• Please contact our team before booking should you require further accessibility information regarding the experience

Additional information

• Please note you must use the free transfer service from Terminal 4 to Terminals 2 and 3 to board this train
• Heathrow Express trains are equipped with free Wi-Fi
• You will find seat power sockets in the train’s carriages
• There’s plenty of space in our dedicated luggage racks and you’ll find toilet facilities on-board too

This product is sold by VisitBritain Shop and is provided by Distribusion Technologies GmbH.